Premium Reviews

Stay close to feedback. Respond with care.

Reviews deserve attention, even when your day is full. We monitor connected reviews, prepare thoughtful replies, and help you understand what customers are telling you.

Included in Bronze, Silver, and Gold. Your Advisor confirms the work and supported platforms.

A dedicated Advisor. Your client app. Work you can follow.

The work behind the service

What we take
off your plate.

Show customers their feedback matters. We help you keep up with reviews, respond with care, and spot recurring concerns without checking every site yourself.

01

Bring feedback into view

Read connected Google, Facebook, Yelp, and other supported reviews in one feed. Track ratings over time and spot common praise or complaints.

02

Reply with care

We draft Google and Facebook replies for your approval, publish approved replies through connected profiles, and flag customer issues needing your input. Other sites may require replies on their own website.

03

Ask for feedback

Set up review-request campaigns using the email or text process in your plan. We confirm sender setup, customer permissions, request quantities, and messaging costs before launch.

What is included—and what is extra

Direct reply publishing is supported for connected Google and Facebook profiles. Yelp, Tripadvisor, and other collected sources may require manual replies on the original site; those replies may not appear as answered in the app. Review-request channels, volume, and any messaging costs are confirmed before launch. Customers choose whether and how to review; removal is a platform decision.

Before you pay, we confirm which platforms and locations we cover, how often we work, how much is included, how to reach your Advisor, and any extra costs.

How it works for you

We guide the work.
You stay informed.

Your Advisor keeps the work moving. Your app and monthly update show what is done and what needs your input.

Setup, monthly work & approvals

A clear start

Connect your review profiles, choose how replies should sound, and agree who approves them. Confirm how we may contact customers to request reviews.

Your ongoing service

We check new reviews from connected accounts each business day. We aim to prepare a routine reply, or post it if authorized, within 2 business days. We send high-risk reviews to your Advisor within 1 business day. We maintain one agreed way to request reviews and confirm message quantities and costs before starting.

Work you can follow

Read reviews and check ratings in your app. Your monthly update explains reply work, common customer concerns, and next steps.

Your input, when needed

Approve replies and help us understand customer issues. Agree how review requests will work and any email or text costs before launch.

Try the example app
Before you decide

Good questions.
Clear answers.

Billing, plan changes & cancellation
Will I approve responses?

Yes. Replies are prepared for approval before publication. We may ask what happened before drafting a reply, especially for a complaint.

What happens with a negative review?

We flag feedback that needs attention and help prepare a measured response. We ask you what happened and how you want to address it. We do not promise to remove negative feedback.

Can you guarantee more five-star reviews?

No. We coordinate requests for genuine feedback within the agreed scope. The number of reviews and their ratings are determined by customers and the platform.

Can every review be answered from the app?

Google and Facebook replies can be prepared, approved, and published through supported connections. Yelp, Tripadvisor, and other collected sources require a reply on the original site. Your Advisor helps with that step if it is included in your plan. Replies made on another site may still show as unanswered in the app.

Choose the right level of support

Your online presence.
One clear package.

Every Bronze, Silver, and Gold package includes listings, reviews, and search visibility. Choose the package with the additional help you need.